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* My tuner channels are black and white.
This can happen because we have incorrectly configured the properties of the country (select your country as applicable) or the channel we're trying to tune.
* You receive an error when running the viewer program
There are some cases where an error in wanting to initialize the viewer program (Honestech) it is because it shows some incompatilidad with programs such as Quicktime, the same is fixed uninstalling the program and then reinstalling it works the display.
* My plate shows me a picture but no sound or record gives it.
In this case the problem can be caused by not connecting cable to connect the tuner to my sound card in my PC, we connect the output of the KTC-01C to the line input with cable is provided for that purpose . Another option is that since the Mute on the volume control of our system.
This can happen because we have incorrectly configured the properties of the country (select your country as applicable) or the channel we're trying to tune.
* You receive an error when running the viewer program
There are some cases where an error in wanting to initialize the viewer program (Honestech) it is because it shows some incompatilidad with programs such as Quicktime, the same is fixed uninstalling the program and then reinstalling it works the display.
* My plate shows me a picture but no sound or record gives it.
In this case the problem can be caused by not connecting cable to connect the tuner to my sound card in my PC, we connect the output of the KTC-01C to the line input with cable is provided for that purpose . Another option is that since the Mute on the volume control of our system.
